Frequently Asked Questions

How does junk removal pricing work?

• Junk removal pricing is determined based on the volume of space your items take up in the back of our truck. Depending on the amount you would like us to haul, you could fall within several price points. If you aren’t sure how much space your items will take up, give Waste Hero a call at 725-272-9336. We’d be happy to provide you with a free estimate!

How can I get a quote on my junk removal project?

• You will receive a free, no-obligation quote once we arrive at your residence. If you would like to be provided with an estimate before you schedule your junk removal appointment, simply call one of our call center representations at 725-272-9336. However, we cannot provide you with a quote until we assess your items in person.

How soon can I book a junk removal appointment?

• If you need junk removal quickly, give us a call at 725-272-9336 or use our “Book Now” tool online. If you speak with one of our call center representatives, they will be able to inform you of the earliest availability to schedule your junk removal appointment. Waste Hero offers same-day and next-day appointments, so we can accommodate even the busiest of schedules. You can easily schedule junk removal with Waste Hero with just a call or click.

How can I pay for junk removal?

• Accepted methods of payment for your junk removal service include cash, card or online payment, such as Zelle, PayPal or Venmo. However you choose to pay, payment is required upon completion of our services.

What areas does Waste Hero service?

• Waste Hero is a team of trained junk removal experts operating in Las Vegas and surrounding areas such as Henderson, and North Las Vegas. We service all areas of the valley.

Is Waste Hero available on weekends?

• Waste Hero is available from 7am-10pm on Monday through Sunday. If you need to contact us outside of these hours, please send a message to 725-272-9336. We’ll get back to you as soon as possible.

How does junk removal work?

• Junk removal works in a few short, simple steps.​

  • Call, use a contact form, or use an online booking tool.

  • A junk removal professional will ask you to describe your unwanted rubbish and offer you a rough estimate for the junk removal job.

  • Schedule a time for your appointment. Most junk removal companies schedule in 2-hour arrival windows.

  • When the day of your appointment arrives, you can expect a courtesy call 30 minutes before the junk removal crew arrives.

  • Once they arrive, simply point out your unwanted items and you will receive a firm, honest quote for the price of your job.

  • Watch as the junk removal professionals make your unwanted junk items disappear.

  • Finally, it’s time to settle up. Most junk removal companies, such as Waste Hero, accept cash, card or online payment.